The Tin at the Coal Vaults (performance venue) is step-free, wheelchair accessible and has an accessible toilet. The performance area is on the flat and the bar area has a ramp. Some events are seated and some are standing. If you would like to reserve a space for a wheelchair or a seat, for either a standing or seated show please email email@example.com or call 024 7623 0699.
The Community Space is completely on the flat, wheelchair accessible and has an accessible toilet.
Bookable Access Facilities
Free tickets for Personal Assistants – We provide disabled attendees 1 free ticket for a Personal Assistant. To register for your extra ticket you can either buy your own ticket online and forward your confirmation to firstname.lastname@example.org or call 024 7623 0699 to buy over the phone and have your Personal Assistants name added to the door list.
Access to viewing platform/areas – The venue performance area is on the flat, a space for a wheelchair or seating can be provided for non-wheelchair users and personal assistants. Please email email@example.com or call 024 7623 0699 if you would like to reserve a space or chair. The accessible toilet is situated 5 metres away from the performance area and is reached via a short corridor between the bar and performance area.
Accessible parking – We have three private staff parking spaces which can be reserved, free of charge. These spaces are adjacent to the venue, on the same level and have a dropped kerb. If you are a Blue Badge holder and would like to reserve a parking space please email firstname.lastname@example.org or call 024 7623 0699.
There is on-street parking around the Canal Basin on St. Nicholas Street, Drapers Fields (this is free after 6pm) and there is also a large car park immediately on your right as you turn into Leicester Row from Foleshill Road about 160 metres from the venue.
You can buy tickets online via ticketweb.
Taxis can drop off on the level by driving to the service area of the Canal Basin. Ask the taxi driver to take the first right hand turn on Drapers Fields, after the Canal Basin car park and follow the service road all the way to the end nearest Units 1-4. There is a dropped kerb. The venue is just through the alley way.
The closest bus to the venue is the number 13/13a bus route which stops on St. Nicholas Street.
Venue opening times vary dependent on event. For most music events the door to the venue will open at 7:30pm. Please let us know in advance if you would like to arrive early.
Arriving at the venue – upon arrival at the venue a member of staff will be able to show you to your reserved space or seat if you requested one. Early entrance is available to anyone who may want to avoid crowds or for easier access.
Ticket and access accreditation collection – you will need a copy of the electronic ticket if bought online or proof of identity for tickets purchased over the phone, these will need to be shown to the staff member at the door of the performance space.
The accessible toilets are situated in a short corridor between the performance space and the bar, the distance from the allocated space or seating will be no more than 5 metres. All internal toilet fittings have been checked and ensure they meet Approved Document Part M guidance.
Customers With Medical Requirements
If you need to bring any medicines, food or drink to manage a medical condition, or medical equipment you are welcome to do so. We don’t have any medical equipment at the venue.
Access To Performance
At present we unfortunately do not have any services such as Audio Enhancement such as loops, infra red mobile connect systems / British Sign Language / Captioning / Audio Description / Relaxed Performances.
Assistance dogs are welcome in the venue.
Most live music performances do not involve strobe lighting however, our club nights usually do. For information about whether a show will use strobe lighting please email Sarah.
In order to make our events more financially accessible we offer a concession rate to people on a low wage/in receipt of benefits/on low retirement income. We ask that people use this offer respectfully.
If you would like a hard copy of our up-coming events we are happy to email or post this out to you.